Shipping Policy

Shipping Time

• Orders typically require 2-3 business days to process before shipment.
• Delivery times typically range from 5-9 business days after dispatch.

Shipping Cost

Free Shipping: Available on all orders of 140 CAD or more.

Orders under 140 CAD: A base fee of 4.95 CAD plus 5 CAD per item applies.

Example Calculations:

1 unit → 4.95 + (5 × 1) = 9.95 CAD

2 units → 4.95 + (5 × 2) = 14.95 CAD

3 units → 4.95 + (5 × 3) = 19.95 CAD

4 units → 4.95 + (5 × 4) = 24.95 CAD

5 units → 4.95 + (5 × 5) = 29.95 CAD

6 units → 4.95 + (5 × 6) = 34.95 CAD

…and so on (each additional unit adds 5 CAD).

This way, you’ll always know exactly how shipping is calculated—simple, fair, and transparent.

Tracking Information

Tracking details will be provided once the order has been dispatched, allowing you to monitor the status of your delivery.

International Shipping

We only ship within Canada.

Shipping Insurance

Orders are covered by shipping insurance to protect against loss or damage during transit. If your order encounters any issues, please contact our support team or refer to our Return and Refund Policy for further guidance

Expedited Shipping

Currently, expedited shipping is unavailable. We plan to offer this service soon. Thank you for your patience.

Shipping Notifications

Receive email notifications with shipping updates, including when your order is processed, shipped, and delivered.

For any further inquiries or assistance regarding shipping or returns, feel free to contact our customer support team or contact information:

Email: support@vellorica.com
Phone: +84 838242495
Office: Thon Viet Yen 1, Diep Nong, Hung Ha, Thai Binh, 410000 Vietnam